Hi. I’m Anupama.

I make computers easy to use.

UX Researcher @ Nykaa

Experienced in working for B2C, B2B and Enterprise Domains

Qualitative and Quantitative Research Studies

Scroll down to see my work

Goals

User

Needs

Investigating the Feasibility of Introducing a Masterclass for

Beauty Professionals

Exploratory Research | Research Initiative

The purpose of this study was to understand how a new feature can be added to Nykaa's features suite in order to help beauty professionals.

Research Insights

work in progress

Team in Action

Uncover Online Shoppers Behaviour

& Motivations wrt Reading and

Writing Ratings & Reviews

Exploratory Research | Design Requirement

This research study was done to determine how can we revamp the R&R flow for our fashion E-commerce app to make shoppers use it seamlessly.

User Interview

👋

Hi! its confidential.

Evaluating and Improving Sale Experience for Nykaa Man App

Evaluative Research | Business Requirement

In this study, the aim was to test the usability of the sale pages as well as to determine users' impressions and perceptions.

ENTERPRISE

Cataloging Tool Automation- Introduction of a new concept ‘Article Type’

Generative Research | Enterprise Design

The need was to reduce the ‘Go Live’ time of catalogue listings on frontend by minimizing manual efforts and the vision is to automate the whole process. We began with integrating a new feature/concept ‘Article Type’. With the introduction of article type, each SKU would be associated with only 1 leaf category. The Rule Engine is a feature designed to translate "Article Type" to "Primary

Cat L3" based on user-defined rules.

You

ENTERPRISE

Improving efficiency by gathering frequent feedbacks on different touchpoints

UX Survey | Internal Tool

In the process of collecting quantitative data through surveys to uncover opportunities for improvement & draft research roadmap for Adtech, Campaign Manager, and Display Networks.

Coming Soon

I was born and raised in a joint family in a small town in Rajasthan. I have a deep appreciation for languages, culture, and people. I enjoy experimenting with different activities—some days you'll find me swimming, other days playing badminton, and recently, I've been training at the gym. I also have a passion for reading fiction and mythology, and I love collecting colored pens for drawing stupid things.

Most importantly, I truly love my work.


Work & More...

Discovery sessions

Take a break

Field studies

Live. Learn. Repeat.

I absolutely adore chatting with people and discovering new things from their experiences. I'd love to share some of my all-time favorite moments with my amazing UX buddies.

TEAM GOT

My favourite Vasudha Shah

chats with THe OG

Lilibeth Bustos Linares

that’s me!

MIni Mastermind with

Nikki Anderson

Let’s Connect on linkedin